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Managed FreeScout hosting

● READY — TESTED END-TO-END

Help desk with a shared inbox — answer support email as a team. We run it for you: one click, your own subdomain, TLS, daily encrypted backups — no Docker, no terminal.

replaces: Zendesk, Help Scout

Launch FreeScout →

Free trial — no credit card, cancel monthly.

What is FreeScout?

FreeScout is open-source software in the Business category: Help desk with a shared inbox — answer support email as a team. It typically replaces Zendesk, Help Scout — with the difference that your data stays on infrastructure you control, not in a US cloud.

You can self-host FreeScout on your own server — that means renting a VPS and handling Docker, a reverse proxy, TLS certificates, updates and a backup strategy yourself. Managed FreeScout hosting gives you the exact same app with that work done for you: we run it, patch the stack and keep daily encrypted backups, while you keep full data ownership and can export and leave anytime.

Facts

CategoryBusiness
ReplacesZendesk, Help Scout
Planfrom Starter — €9/mo flat
Memory needs~512 MB RAM
Statustested end-to-end on our stack
Backupsdaily · encrypted · restore path
TransportTLS 1.3, automatic certificate
Data locationEU data centers
OperationsSwitzerland

How it works

  1. Create your account — 30 seconds, no server, nothing to install.
  2. Hit launch: we build the isolated environment, issue the TLS certificate and attach the backup stream.
  3. FreeScout is online at your own subdomain. You keep the keys — credentials are shown once and stored encrypted.

Honest answers

Is my data locked in?

No. FreeScout is open-source standard software — you can export everything and keep running it elsewhere (or yourself) anytime. Cancellation is monthly.

Which plan do I need?

FreeScout runs from the Starter plan (€9/mo). Every plan includes daily backups, TLS and your own subdomains.

Where does it run?

In EU data centers (Germany), operated and supported from Switzerland.

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